Some problem when you operate the MB Star C4

So many customer meet some problem when they operate MB Star C4.If you also have some problem .pls do not worry about that .you could tell us what is happened and send the picture which step could not work .Our engineer will solve that one by one for you .
Here Let us to show some problem we often meet then how to solve that as following :
Q1: The MB Star Diagnostic Tool MB STAR C4 could work with the window 7?
A1: Although the moveable hard disk version is compatible with WIN7, better Professional version. But we suggest you not use WIN7, 90% sdc4 software get broken because of the usage of WIN7.
Q2: When you operate the mb star c4 but that the Screen become blue after  insert SD C4 Dell D60 hard disk into the computer and open it.
A2: Pls note : you need make sure your Dell D630 computer is integrated video card and with 1GB memory, because the D630 of discrete video card is easy to have blue screen or shutdown and restart, restart and shutdown.
Q3:When you operate that .if appear the problem as following picture ?

A3: Pls do not worry about that .you need activate that .and then we will send the the Xentry deverloper file then you will activate that is ok .

Here i wont list more one by one here ,if you meet any problem when you operate the mb star c4 ,pls contact us on our website : www.autonumen.com .

V2017.12 MB SD Connect C4/C5 BMW ICOM/ICOM A2 A3 HDD Setting

Customer’s problem:
We had purchased one set MB Star Diagnostic Tools MB SD connect C5 with internal HDD from obd2tool, We really appreciate the faster shipment, all is well packed dhl week quickly received. But when we install the HDD to our computer, we have blue screen and doesn’t access to computer windows. We are wondering if we get the broken HDD……
Our Answers:
The BMW ICOM ICOM A2 A3 or MB STAR C4 C5 drives we assign to our customers are generally AHCI-mode hard drives with SATA port.
If your laptop BIOS is not set to the same hard drive mode (AHCI mode), if you connected to our hard drive to your computer, there will be a blue screen or can not find the hard drive.Please make sure your HDD is set to AHCI in the BIOS.
To check this you turn the laptop on and press F2, it will enter the BIOS. Now go to “ONBOARD DEVICES” or “SYSTEM CONFIGURATION” then go to “SATA OPERATION” press enter and make sure its set to AHCI not ATA or any other option.
Please have a minimum of 2GB of ram/memory in your laptop, a lot of people only have 512mb or 1gb, it is OK but the new system may run slow and its recommend to really have 4GB ram, but 2GB also can be enough.
– We can supply Laptop + Software all ready for you.
– We can supply FULL package C4 SD + Laptop + Software for you. MB Star Diagnostic Tools
– We can carry out some C4 SD repairs.
– Remote installations available (if you supply the correct HDD size and install the correct Windows OS).
– Teamviewer remote support available.
See more click:http://www.autonumen.com/